Shortly before landing, Bob Hayden and a flight attendant had agreed on a signal: When she waved the plastic handcuffs, he would discreetly leave his seat and restrain an unruly passenger who had frightened some of the 150 people on board a Minneapolis-to-Boston flight Saturday night with erratic behavior.
Hayden, a 65-year-old former police commander, had enlisted a gray-haired gentleman sitting next to him to assist. The man turned out to be a former US Marine.
“I had looked around the plane for help, and all the younger guys had averted their eyes. When I asked the guy next to me if he was up to it, all he said was, ‘Retired captain. USMC.’ I said, ‘You’ll do,’ ” Hayden recalled. “So, basically, a couple of grandfathers took care of the situation.”
The incident on
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