Using social media to improve airport security
Homeland Security NTARC News | 2/15/2012 | no comments
Have you ever wondered what you can and cannot carry on an airplane? How about knitting needles, a wedding dress, ski poles or fried rice?
Lynn Dean has the answers. In her communications role at the Transportation Security Administration (TSA), Dean has deployed social media tools to help better inform and prepare passengers to navigate the airport screening process and to give TSA employees a voice in improving how they do their jobs.
Category: Homeland Security News
