Fighting The War On Terror With Outsourcing
June 14, 2009 by national
Filed under Homeland Security News
When American consumers dial a toll-free hotline for customer service support, they may not be aware they are helping bring an end to a long-running insurgency half way across the world.
Some of the calls are routed to a call centre in the Philippines’ southern Muslim heartland, the Southeast Asian theatre of the US-led war on terror where part of a new strategy is to smother the insurgency with job empowerment.
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